YOUWORK VS. SERVICETITAN
All the power.
None of the enterprise overhead.
ServiceTitan is built for companies with a full-time software administrator. YouWork is built for the contractor who just wants to run a great business.
ServiceTitan charges thousands to onboard you. YouWork is self-serve — you're running in minutes, not months.
ServiceTitan requires a demo call before you can touch the product. YouWork lets you try it before you talk to anyone.
ServiceTitan doesn't publish pricing. Reports from contractors suggest $400–$800+/mo before add-ons. Phase billing included in YouWork Pro.
Feature by feature
| YouWork | ServiceTitan | |
|---|---|---|
| Phase / milestone billing | ✓ All plans | ✓ |
| Crew → office job approval | ✓ | ✗ |
| Website add-on + lead pipeline | ✓ from $29/mo | ✗ |
| Public pricing | ✓ | ✗ Sales call required |
| In-app help assistant | ✓ All plans | ✗ |
| Self-serve free trial | ✓ 14 days | ✗ |
| Implementation / onboarding fee | ✓ None | ✗ Typically $1,000–$10,000+ |
| Online payments | ✓ | ✓ |
| Built-in accounting & expenses | Built-in · coming to Pro | Add-on / integration |
| Review automation | ✓ | ✓ |
| Mobile field access | ✓ | ✓ |
| Online estimate approval & payment | ✓ | ✓ |
| English & Spanish platform | ✓ All users | Field app |
| Property profiles | ✓ | ✓ |
Coming from another platform? Bring your customers, jobs, and price book with you — import each by CSV in minutes. See our switching guides →
Feature information based on publicly available documentation. Verify current details at servicetitan.com.
Why contractors switch from ServiceTitan
The price is unsustainable for a small crew
ServiceTitan was designed for large multi-location operations. A 3-truck HVAC company pays the same enterprise rate as a 50-tech fleet. YouWork prices match the size of your business — and scales up when you do.
You shouldn't need a software specialist to run your software
ServiceTitan has a reputation for requiring dedicated admin time just to keep it configured. YouWork is built so the owner-operator can run it themselves without a learning curve that eats your first quarter.
Your crew shouldn't invoice without office review
With YouWork, the tech submits the finished job from the field and the office approves before any invoice goes out — catching scope changes, missing charges, and photos first. It's a workflow built for an owner-run trades business, not buried in an enterprise configuration.
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